You must email us at ninos@lingerieweb.net or call us at +44 (0)7380353353 for authorization before you send anything back.

If you ordered intimate apparel/lingerie and are unhappy with the size/design, you can exchange it for another size provided the item has not been washed, worn, and is in re-sellable condition. Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 7 working days after the day you received the relevant products or products. 

If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them. 

You are responsible for ALL shipping costs, which will include re-shipping the new item(s) to you. This will be outlined in your Return Authorization email from us as we still give you payment and shipping options.

 

Any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.

 

 

If you received the wrong item or the item was defective/damaged you will incur no additional shipping charges.

For UK Customers – Once we receive your return, we will re-ship your new item and you will be emailed your new tracking number.

For International Customers – You will have to send us the package back via standard international mail only, along with a receipt of what you paid for shipping and we will refund your money upon receiving your return. We will re-ship your new item and you will be emailed your new tracking number.

 

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

 

All returns and exchanges must be made within 30 days from the ship date to the following location:

Office 34, 81 Lee High Road, London SE135NS

 

Force majeure

 

In this Section, “force majeure event” means:

 

(a)  any event which is beyond our reasonable control;

 

(b)  the unavailability of raw materials, components or products; and/or

 

(c)  power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, extreme weather, disasters, civil riots, terrorist attacks or wars.

 

Where a force majeure event gives rise to a failure or delay in us performing our obligations under these terms of sale, those obligations will be suspended for the duration of the force majeure event.

 

If we become aware of a force majeure event which gives rise to, or which is likely to give rise to, any failure or delay in us performing our obligations under these terms of sale, we will notify you forthwith.

 

Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit any liability of a party in any way that is not permitted under applicable law; or (d) exclude any liability of a party that may not be excluded under applicable law.  If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.

 

The limitations and exclusions of liability set out in this Section [and elsewhere in the terms of sale]: (a) are subject to the preceding paragraph; (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

 

We will not be liable to you in respect of any losses arising out of a force majeure event.

 

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

TERMS OF SALE

(1)  Introduction

 

You will be asked to expressly agree to these terms of sale before you place an order for products from our website. 

 

(2)  Interpretation

 

In these terms of sale, “we” means Ninos Collection Limited   (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

 

(3)  Order process

 

The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer.  No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.

 

In order to enter into a contract to purchase products from us, you will need to take the following steps: i) you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; (iii) once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms of sale; (iv) you will be transferred to the PayPal or Worldpay website, and they will handle your payment; (v) we will then send you an initial acknowledgement; and (vi) once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.”

 

We will not file a copy of these terms of sale specifically in relation to your order.  We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible.  We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

 

The only language in which we provide these terms of sale is English.

 

(4)  The products

 

Natural and organic beauty products. Lingerie, Fashion Apparel, handmade designer wear, Swim Wear, Tights.

 

(5)  Price and payment

 

Prices for products are quoted on our website.  The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect.  We will verify prices as part of our sale procedures so that a product's correct price will be stated when you pay for the product.

 

In addition to the price of the products, you may have to pay a delivery charge, which will be as stated when you pay for the product.

 

Payment must be made upon the submission of your order.  We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

 

The prices on the website include all value added taxes (where applicable).

 

Payment for all products must be made by Paypal or Credit Card Payment through Worldpay.

 

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

 

(6)  Consumers: statutory rights

 

Any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.

(7)  Force majeure

 

In this Section, “force majeure event” means:

 

(a)  any event which is beyond our reasonable control;

 

(b)  the unavailability of raw materials, components or products; and/or

 

(c)  power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, extreme weather, disasters, civil riots, terrorist attacks or wars.

 

Where a force majeure event gives rise to a failure or delay in us performing our obligations under these terms of sale, those obligations will be suspended for the duration of the force majeure event.

 

If we become aware of a force majeure event which gives rise to, or which is likely to give rise to, any failure or delay in us performing our obligations under these terms of sale, we will notify you forthwith.

 

(8)  Limitations and exclusions of liability

 

Nothing in the terms of sale will: (a) limit or exclude the liability of a party for death or personal injury resulting from negligence; (b) limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party; (c) limit any liability of a party in any way that is not permitted under applicable law; or (d) exclude any liability of a party that may not be excluded under applicable law.  If you are a consumer, any statutory rights which you have, which cannot be excluded or limited, will not be affected by the terms of sale.

 

The limitations and exclusions of liability set out in this Section [and elsewhere in the terms of sale]: (a) are subject to the preceding paragraph; (b) govern all liabilities arising under the terms of sale or in relation to the subject matter of the terms of sale, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

 

We will not be liable to you in respect of any losses arising out of a force majeure event.

 

We will not be liable to you in respect of any business losses, such as loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

 

(9)    General terms

 

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use

 

Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us.  We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

 

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

 

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

 

You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale.   Any attempt by you to do so will be null and void.  We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing where you are a consumer that such action does not serve to reduce the guarantees benefiting you under these terms of sale.

 

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

 

Subject to the first paragraph of Section [10]: these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.

 

These terms of sale will be governed by and construed in accordance with English law and the courts of England and Wales will have exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

 

 

 

Terms of Use

 

(1)  Introduction

 

These terms of use govern your use of our website; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

 

If you register with our website we will ask you to expressly agree to these terms of use.

 

Our website uses cookies.  By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our cookies policy.

 

(2)  Licence to use website

 

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

 

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use. 

 

You must not:

 

(a)  republish material from this website (including republication on another website);

 

(b)  sell, rent or sub-license material from the website;

 

(c)  show any material from the website in public;

 

(d)  reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

 

(e)  edit or otherwise modify any material on the website; or

 

(f)  redistribute material from this website except for content specifically and expressly made available for redistribution such as our newsletter, blog posts and news stories.

 

(3)  Acceptable use

 

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

 

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

 

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

 

(4)  Products

 

The advertising of products on our website constitutes an “invitation to treat” - not a contractual offer.

 

Prices stated on our website may be stated incorrectly.

 

The purchase of products via our website will be subject to our terms of sale. 

 

We will ask you to agree to our terms of sale each time you purchase a product or products via our website.

 

(5)  Product reviews

 

In these terms of use, “your reviews” means material that you submit to us for publication on our website whether as a product review or otherwise.

 

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your reviews in any existing or future media.  You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

 

You warrant and represent that your reviews will comply with these terms of use.

 

Your reviews must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law and in any jurisdiction). 

 

Your reviews (and their publication on our website) must not:

 

(a)  be libellous or maliciously false;

 

(b)  be obscene or indecent;

 

(c)  infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

 

(d)  infringe any right of confidence, right of privacy, or right under data protection legislation;

 

(e)  constitute negligent advice or contain any negligent statement;

 

(f)  constitute an incitement to commit a crime;

 

(g)  be in contempt of any court, or in breach of any court order;

 

(h)  be in breach of racial or religious hatred or discrimination legislation;

 

(i)  be blasphemous;

 

(j)  be in breach of official secrets legislation;

 

(k) be in breach of any contractual obligation owed to any person;

 

(l)  depict violence [in an explicit, graphic or gratuitous manner];

 

(m)  be pornographic [or sexually explicit];

 

(n)    be untrue, false, inaccurate or misleading;

 

(o)    consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

 

(p)    constitute spam;

 

(q)    be offensive, deceptive, threatening, abusive, harassing, or menacing, hateful, discriminatory or inflammatory; or

 

 (r)    cause annoyance, inconvenience or needless anxiety to any person.

 

 Your reviews must be appropriate, civil, tasteful and accord with generally accepted standards of etiquette and behaviour on the internet.

 

You must not use any review to link to any website or web page consisting of or containing material that would, were it posted on our website, breach the provisions of these terms of use.

 

You must not submit any reviews to the website that are or have ever been the subject of any threatened or actual legal proceedings or other similar complaint.

 

We reserve the right to edit or remove any reviews submitted to our website, or stored on our servers, or hosted or published upon our website.

 

Notwithstanding our rights under these terms of use in relation to your reviews, we do not undertake to monitor the submission of reviews to, or the publication of reviews on, our website.

 

(6)  Limited warranties

 

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

 

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

 

(7)  Limitations and exclusions of liability

 

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.  If you are a consumer, any statutory rights that you have, that cannot be excluded or limited, will not be affected by these terms of use.

 

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms of use or in relation to the subject matter of the terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

 

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

 

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

 

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

 

We will not be liable to you in respect of any loss or corruption of any data, database or software.

 

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

 

(8)  Indemnity

 

 You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

 

(9)  Breaches of these terms of use

 

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:

 

(a)  send you one or more formal warnings;

 

(b)  temporarily suspend your access to the website;

 

(c)  permanently prohibit you from accessing the website;

 

(d)  block computers using your IP address from accessing the website;

 

(e)  contact your internet services provider and request that they block your access to the website;

 

(f)  bring court proceedings against you for breach of contract or otherwise; and/or

 

(g)  suspend and/or delete your account with the website.

 

(10)  Variation

 

We may revise these terms of use from time-to-time.  Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website.  Please check this page regularly to ensure you are familiar with the current version.

 

(11)  Assignment

 

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

 

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use. 

 

(12)  Severability

 

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

(13)  Exclusion of third party rights

 

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

 

 

 

(14)  Entire agreement

 

These terms of use together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

 

(15)  Law and jurisdiction

 

These terms of use will be governed by and construed in accordance with English law, and any disputes relating to these terms of use will be subject to the [non-]exclusive jurisdiction of the courts of England and Wales.

 

About us

 

Ninos Collection Limited

 

Office 34

 

81 Lee High Road

 

SE13 5NS, GB

 

Our company registration number is: 10573331

 

Our email address is: ninos@lingerieweb.net

COOKIES POLICY

 

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

 

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

 

About cookies

 

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.

 

Cookies may be either “persistent” cookies or “session” cookies.  A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

 

How we use cookies

 

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

 

We may use the information we obtain from your use of our cookies for the following purposes:

 

(1)  to recognise your computer when you visit our website;

 

(2)  to improve the website’s usability;

 

(3)  to analyse the use of our website;

 

(4)  in the administration of this website;

 

(5)  to prevent fraud and improve the security of the website;

 

(6)  to personalise our website for you;

 

 Blocking cookies

 

 Most browsers allow you to refuse to accept cookies.  For example:

 

(1)  in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;

 

(2)  in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

 

Blocking all cookies will, however, have a negative impact upon the usability of many websites.  If you block cookies, you will not be able to use the Wish List and Shopping Basket features on this website.

 

Deleting cookies

 

You can also delete cookies already stored on your computer:

 

(1)  in Internet Explorer, you must manually delete cookie files;

 

(2)  in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

 

Doing this may have a negative impact on the usability of many websites.

 

UK STANDARD DELIVERY SENT BY ROYAL MAIL SIGNED FOR: £4,95 Delivery by Royal Mail 2nd Class post in 5 working days.  Orders received after 2pm Friday and anytime on Saturday & Sunday will be dispatched the following Tuesday

 

INTERNATIONAL ORDERS INSIDE THE EU £9,50 Delivery by Royal Mail INTERNATIONAL TRACKED. Orders posted to countries outside the EU may be subject to import charges. 

 

INTERNATIONAL ORDERS OUTSIDE THE EU SENT BY ROYAL MAIL INTERNATIONAL TRACKED £17,20

 

INCORRECT / INCOMPLETE ADDRESSES - If you provide an incorrect or incomplete delivery address at the time of your order it will be your responsibility to pay all the associated re-delivery costs.  If your package is returned to us due to an incorrect or incomplete address, you must pay all costs to re-deliver the parcel.

RETURN POLICY
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Contact

+43 06603083083

AGB´S

Ninos Collection Limited

Company Details

Office 34

81 Lee High Rd,

SE13 5NS

London

Company Registration Number: 10573331

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